Customer Frequently Asked Questions

Mia Food Service is an independent food distributor that has served restaurants and food service businesses in Toronto and the surrounding Greater Toronto Area for over fifteen years.

Mia Food Service carries a catalogue of over 4,000 products, including hard-to-find specialty items, dry goods, baking goods, paper goods, and branded items, sourced to avoid long international shipping wait times.

Mia Food Service supplies food service businesses of all sizes, offering flexible order quantities without an order minimum, which accommodates owner-operated establishments and national brands with complex supply chains. 

No. Mia Food Service operates a no-minimum purchasing policy, allowing customers to order according to their own business needs rather than meeting a fixed minimum quantity.

Customers can place orders through Mia Food Service's website, which displays product and pricing information. Customers can also speak to a sales representative via phone or email.

Yes. The Mia Food Service website interface allows customers to view product details and pricing before completing a purchase.

New customers can submit a request through the 'Become a Customer' page on the Mia Food Service website; account setup is completed within 24-48 hours.

No. All our customers receive prompt and reliable service regardless of account size.

Mia Food Service accepts a variety of payment methods including all major credit cards. We also offer credit terms for established accounts in good standing.

Mia Food Service delivers throughout the Greater Toronto Area including Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill, Oakville, Burlington, Milton, Oshawa, Whitby, and Ajax. We also service the Hamilton three times per week.

We deliver same-day if orders are placed before 8:30AM E.T or next-day to help support your ordering needs.

Please call our office at 416-745-3388 and one of our staff will help provide you with an estimate.

We capture your substitution preferences at checkout and will automatically provide a suitable alternative when an item is unavailable. While we work to keep products in stock, availability can sometimes be affected by factors beyond our control. For more information, contact sales@miafoodservice.com

Customer support is available by phone or email from 9 AM to 5 PM, including Saturdays.

Customers can contact Mia Food Service by phone at 416-745-3388 or by email at sales@miafoodservice.com.

All customers are assigned a sales representative who can answer any questions and help resolve any issues.